Return Policy

Effective date: 25th of July, 2024

At Learn Logic Hub, we want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we offer a clear and hassle-free return and exchange process—where applicable.


1. Return Eligibility

To be eligible for a return:

  • The item must be unused, in its original condition, and in its original packaging.

  • Your return request must be made within 14 days of receiving your order.

  • You must contact us by email or phone to obtain a Return Authorization Number (RAN) before returning any item.


2. Return Process

Step-by-Step:

  1. Request a RAN: Contact us at info@learnlogichub.com or call +254 732 829 658

  2. Package Your Item: Securely pack the item and clearly write the RAN on the outside of the package

  3. Shipping Responsibility:

    • If the return is due to fault or damage, we will cover return shipping

    • If returning for any other reason, you are responsible for return shipping costs

  4. Trackable Shipping: We recommend using a trackable service to ensure safe delivery

  5. Inspection & Refund:

    • Upon receiving and inspecting your return, we will notify you of the outcome

    • If approved, a refund will be issued to your original payment method

    • Please allow up to 14 business days for the refund to reflect, depending on your bank or card provider


3. Exchange Policy

If you’d like to exchange your item (e.g., different size, color, or version):

  • Follow the same process above to obtain a RAN

  • Return the item to us following the return instructions

  • Once approved, we will ship the replacement item at no additional cost (if the item is in stock)


4. Exceptions

Please note the following items are non-returnable and non-exchangeable:

  • Digital products or online course content

  • Gift cards

  • Sale or promotional items

We also do not cover return shipping costs for non-defective items.


5. Contact Us

If you have any questions about our Return Policy, don’t hesitate to reach out:

Email: info@learnlogichub.com
Phone: +254 732 829 658
Office Address:
Westorine International Limited
Block B3, Lenana 210, Lenana Road, Nairobi, Kenya

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