Thank you for purchasing from Learn Logic Hub. We’re committed to helping you succeed with your digital education goals. However, we understand there may be rare cases where a refund may be appropriate. Please read the policy below to understand the conditions under which refunds may or may not be granted.

1. Eligibility for Refunds

We offer limited refunds under the following conditions:

1.1 Non-Delivery of Product

If you do not receive your product due to email delivery issues (e.g., spam filters, incorrect email address), please contact us within 15 days of purchase. We will verify your order and assist with delivery or access.

1.2 Major Technical Defects

While our products are thoroughly tested, unexpected errors may occur. If a product has a critical defect that prevents access or usage, please report it to technical support within 15 days of purchase. You must include:

• A detailed description of the issue

• Screenshots or video if applicable

• Proof that the product does not match its description

Refunds will only be granted if the issue is reproducible and confirmed by our team.

2. Non-Refundable Situations

We do not offer refunds in the following cases:

• You changed your mind after purchase

• You purchased an item by mistake

• You lack the technical ability to use the product

• You misunderstood the product description

• You didn’t read the refund policy before purchase

As our products are digital, they are considered consumed upon access. By purchasing, you acknowledge and agree to this refund policy.

3. How to Request a Refund

To request a refund, email us at info@learnlogichub.com with the following:

• Your full name

• Email used at purchase

• Order ID or transaction reference

• Description of the issue and evidence (if applicable)

Please allow up to 10 working days for your request to be reviewed. If approved, the refund will be processed to your original payment method.

4. Late or Missing Refunds

Refunds typically take 1–2 billing cycles to appear on your credit card statement. If your refund has not appeared:

• Recheck your bank account or card statement

• Contact your credit card company or payment provider

• If still unresolved, email us at info@learnlogichub.com or call +254 732 829 658

5. Physical Returns (Only If Applicable)

If your purchase involved a physical component (e.g., printed certificates), you may request a return in person at our office:

Westorine International Limited
Attention: Returns
Address: Block B3, Lenana 210, Lenana Road, Nairobi, Kenya

6. Policy Accessibility

This refund policy is available publicly on our website. By purchasing from Learn Logic Hub, you acknowledge and agree to the terms outlined above.